Industries · Field Service
Software and AI operations for field service companies
Once a field service company passes 20 or so people, the bottleneck moves from the trucks to the office: dispatch, scheduling, customer updates and billing. We help you handle more work with the team you have, by measuring where office time goes and building what removes the repetitive parts.
What we usually hear
Dispatch runs on one person’s memory
The schedule works because someone knows which tech fits which job. When they’re out, it shows.
Customers calling for status updates
“Is the tech still coming today?” Your office answers it all day, looking things up by hand.
The same details typed three times
Into the field service platform, the CRM and the invoice, with small mistakes at every step.
Hiring office staff just to keep up
Every busy season adds a dispatcher or CSR, and the work still piles up in the same places.
What we do
Where we’d start, in order
- 1AI Consulting & Operations →A two-week throughput audit in dispatch or customer service, with one working automation running before we leave.
- 2Custom Software & Apps →Internal tools, dashboards and integrations where your field service platform falls short.
- 3AI Automation & Chatbots →Status updates, reminders and data syncing that run without someone looking things up.
Your field service platform
We work around the software you already run
We don’t ask you to switch platforms. We’ve scoped integrations with ServiceTitan, Jobber and Housecall Pro; what’s possible depends on their APIs and your plan level, so we confirm it for your setup before quoting.
Where the platform can’t do something you need, we build the missing piece around it and keep it in sync.
The question
If volume went up 30% next month, what breaks first?
Usually it isn’t the techs. It’s the handoffs between the office and the field, the retyping, and the status calls. That’s where the throughput audit starts.
FAQ
Common questions
Do you replace our field service software?
No. We work with the platform you have and build around its gaps. Switching platforms is rarely where the time savings are.
Can you integrate with ServiceTitan, Jobber or Housecall Pro?
We’ve scoped integrations with all three. What’s possible depends on their APIs and your plan level, so we confirm it for your setup before quoting.
Is this about cutting office staff?
No. The goal is capacity: handling more jobs with the team you have, so growth doesn’t mean another office hire every busy season. We don’t give staffing advice.
Where do we start?
With the capacity check, or a two-week throughput audit in the department where work piles up most, usually dispatch or customer service.
Do you build custom dispatch or scheduling tools?
When your platform can’t do what you need, yes, and we keep them in sync with the systems you already use.
Related services
Industries
Start with something free.
Yours to keep whether or not we ever work together. Or book a short call and tell us where things stand.